Last Updated · November 19, 2025

Privacy Policy

At Nidhi Jewellers, safeguarding your personal information is a core commitment. This policy explains how we collect, use, and protect data shared with us through in-store visits, events, or digital touchpoints such as our website and social channels.

Information We Collect

• Contact details shared via forms, messaging apps, or phone
• Order history, service preferences, and appointment requests
• Payment confirmations processed securely via our banking partners
• Website analytics (cookies, device data) to improve user experience

How We Use Your Information

We process information to:

• Fulfil bespoke jewellery orders and after-sales service
• Respond to consultation requests and customer support queries
• Share exclusive previews or event invitations (with consent)
• Ensure compliance with taxation, invoicing, and hallmark norms

Data Security & Retention

All customer data is stored on encrypted systems with role-based access. Documents are retained only for legally required durations or until you request deletion.

Sharing with Third Parties

We do not sell personal data. Information is shared only with trusted logistics, hallmarking, or payment partners strictly for service fulfilment under confidentiality agreements.

Your Choices

You may request access, correction, or deletion of your data anytime by emailing raj2nidhi@gmail.com. Opt out of marketing messages by using the unsubscribe option or contacting us directly.

Policy Updates

We review this policy periodically to stay aligned with evolving data regulations. Updates will be posted on this page with a revised date.